2014 CSR REPTRAK® 100 STUDY & RESULTS

Today, 89% of consumers are willing to recommend companies with excellent CSR RepTrak® scores, compared to only 6% of consumers who would recommended companies with poor CSR RepTrak® scores.

Understand the growing importance of CSR (corporate social responsibility) and sustainability issues for consumers. Learn why 89% of consumers are willing to recommend companies with excellent CSR RepTrak® scores, compared to only 6% of consumers who would recommended companies with poor CSR RepTrak® scores.

See the research behind the key findings:

  • Overall, even the most reputable companies in the world lag in their CSR reputation: out of 101 global companies in the ranking, only 6 have Strong reputation for their CSR, with the remaining companies earning Average CSR reputation from consumers globally
  • Consumers across countries remain highly uncertain about corporate performance in the Citizenship dimension
  • Increasing public awareness of company’s CSR performance is key to maximizing the return on investment (ROI) in CSR and sustainability.
  • Companies that understand how to create positive perceptions of their CSR programs gain reputational and business benefit in the form of increased sales and recommendations from consumers.
  • Top three CSR reputation winners in 2014 are Google, Microsoft and The Walt Disney Company

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